Voax Tours & Travels – Cancellation & Refund Policy

At Voax Tours & Travels, we value your trust and are committed to offering the best travel experiences possible. However, we understand that travel plans may sometimes change unexpectedly. Our Cancellation & Refund Policy ensures a fair, transparent, and simple process for all travelers who may need to modify or cancel their bookings.

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Booking Cancellation Policy

All cancellations must be submitted in writing via email or through our official customer support channels. The cancellation charges depend on how many days before the scheduled trip the request is made:

• 30 days or more before departure: A minimum service charge will apply.

• 15–29 days before departure: Up to 50% of the total package cost will be charged.

• 7–14 days before departure: Up to 75% of the total package cost will be charged.

• Less than 7 days before departure: No refund will be applicable.

Please note that some bookings — including flights, visas, hotels, and special tours — may be non-refundable due to third-party policies.

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Travel Refund Policy

At Voax Tours & Travels, customer satisfaction is our top priority. We understand that unexpected situations can arise, and our team aims to handle every cancellation and refund request with care and transparency. We work closely with our travel partners to process refunds as quickly as possible.

For any clarification, special circumstances, or emergency cancellations, please contact our support team directly. We’re here to ensure a smooth and stress-free experience — helping you travel with complete peace of mind.